Cheap Car Rentals in Georgia

Worst experience of my life

The car and drop off experience were both good, no complaints. Pick up was not::: 1) I was redirected from the payless counter, (a payless contract), to the avis counter 2) The first avis clerk redirected to a different avis clerk who knew how to handle a payless transaction 3) steps 1 and 2 caused a significant delay 4) price of the printed contract was higher than the amount of the online order 5) the clerk changed the contract to the online order amount 6) my credit card was billed for the higher amount, (more than the order or contract).

Picking up was a mess, there was no one at the counter, and we had to wait in an long Avis line for people who did not prepay or register.

Couldn’t rent car because of no credit card. No refund offered. A terrible business.

They did not have a car! We ended up having to fly

This was the defining experience for never EVER using thrifty ever again. We gave up a seat on a plane iN LGA in favor of flying to atlanta due to massive cancellations AND BECAUSE I HAD A RESERVATION FOR A CAR. I paid $400 to go to atlanta BECAUSE THERE WAS A CAR RESERVATION FOR APRIL 5. We arrived early for our RESERVATION. Upon arrival, they told us there were NO Cars. A RESERVATION should NOT be made if you don't have a product. At least we could have BEEN contacted. I hold KAYAK RESPONSIBLE ALSO since this RESERVATION was made through you. This was not only shit service, this was literally LACK OF SERVICE. IT IS FRAUD! FRAUD IS ILLEGAL. you can't reserve a service u dont intend to offer. I had to pay $300 for a hotel room and $300 To purchase a flight. I LOST TWO DAYS AT WORK. EVERYTHING, especially customer service could have been better. Dont work with companies that make you look bad. This gives KAYAK a nad reputation. And i will have to write it on social media.

Had to change drop-off location in the middle of my trip plus extend for an additional day, they accommodated very easily.