I reserved a vehicle with the intention to tow a camper the next day. I then called the company to make absolutely certain the vehicle had a tow hitch as other companies I have rented from always did. They informed they did not permit towing with their vehicles. I then cancelled the reservation (all within 30 minutes). They charged me a $50 fee for cancelling within 24 hours of the rental, but they, of course, ignored the fact I did so within 30 minutes of making the rental reservation online to begin with. The rental location was closed as I did this late at night, so they had taken no action whatsoever to prepare for my rental. Long story short, I will NEVER do business with this company. Too many others to choose from. Screw me once, shame on you. Screw me twice, shame on me. I don't give second chances to do me dirty.